Conversational AI Market by Component (Platform and Services), Type (IVA and Chatbots), Technology, Application (Customer Support, Personal Assistant, and Customer Engagement and Retention), Deployment Mode, Vertical, and Region - Global Forecast to 2024

Abstract
Apex Market Research has published a new report titled ”Global Conversational AI Market share, forecast data, In-Depth Analysis, and Forecast, 2020-2027”. According to the report, The global Conversational AI market is estimated to grow from USD 4.2 billion in 2019 to USD 15.7 billion by 2024, at a CAGR of 30.2%. The report offers in-depth insights, revenue details, and other vital information regarding the global Conversational AI market and the various trends, drivers, restraints, opportunities, and threats in the target market till 2027.

Attractive Opportunities in the Conversational AI market

The report covers an in depth description, competitive scenario, wide product portfolio of key vendors and business strategy adopted by competitors along with their SWOT analysis, revenue, sales and Porter's Five Forces Analysis.
Global Conversational AI market report offers in-depth insights, revenue details, and other vital information regarding the global Conversational AI market, and the various trends, drivers, restraints, opportunities, and threats in the target market till year 2027. Hence, it covers the impact of these drivers and restraints on demand for this market during the forecast period.
It provides historical data along with future forecast as well as detailed analysis of market on a global, regional and country level. Important market data of this market is projected in the form of tables, graphics, and pictures. On a regional basis, the market is categorized into five regions that include North America, Europe, Asia Pacific, Latin America, and Middle & East Africa. It analyzes complete scenario of each and every region along with highest shareholder of Conversational AI market. The major players operating into Conversational AI Market include: IBM (US)
Google (US)
Microsoft (US)
AWS (US)
SAP (US)
Oracle (US)
Baidu (China)
Nuance (US)
Artificial Solutions (Spain)
Conversica (US)
Haptik (India)
Rasa (Germany)
Avaamo (US)
Kore.aiI (India)
Inbenta (US)
Rulai (US)
Solvvy (US)
Pypestream (US)
Creative Virtual (UK) and Saarthi.ai (India) Scope Of the Report
Report Parameters Details of Parameter
Market Size 2020-2027
Based Year 2019
Forecast Period Covered 2020-2027
Units for value Billion (USD)
Covered Segments Components, Type, Services, Technology, Deployment Mode, Applications, Verticals, and Regions
Region Covered North America (the United States, Canada, and Mexico)
Europe (Germany, UK, France, Italy, and Russia, etc.)
Asia-Pacific (China, Japan, ASEAN, India, and Korea)
The Middle East and Africa (UAE, Egypt, South Africa, Saudi Arabia)
South America (Brazil, Chile, Peru, and Argentina)
This research report categorizes the Conversational AI market to forecast revenues and analyze trends in each of the following submarkets:

Based on Components, the market has the following segments:

  • Platform
  • Services
    • Training and Consulting
    • System Integration and Testing
    • Support and Maintenance

Based on Type, the market has the following segments:

  • IVA
  • Chatbots

Based on Technology, the market has the following segments:

  • ML and Deep Learning
  • NLP
  • ASR

Based on Deployment Mode, the market has the following segments:

  • On-premise
  • Cloud

Based on Applications, the market has the following segments:

  • Customer Support
  • Personal Assistant
  • Branding and Advertisement
  • Customer Engagement and Retention
  • Employee Engagement and Onboarding
  • Data Privacy and Compliance
  • Others (Campaign Analysis and Data Aggregation)

Based on Verticals, the market has the following segments:

  • BFSI
  • Media and Entertainment
  • Retail and eCommerce
  • Travel and Hospitality
  • Telecom
  • Healthcare and Life Sciences
  • Others (Government, Manufacturing, Education, and Energy and Utilities)
By geography, this market has been segregated into five regions with revenue and growth rate of Conversational AI from 2020 to 2027,
There are 13 chapters to put on view for Conversational AI Market:
Chapter 1: Market Overview, Drivers, Restraints and Opportunities, Segmentation overview Chapter 2: Market competition by Manufacturers Chapter 3: Production by Regions Chapter 4: Consumption by Regions Chapter 5: Production, By Types, Revenue and Market share by Types Chapter 6: Consumption, By Applications, Market share (%) and Growth Rate by Applications Chapter 7: Complete profiling and analysis of Manufacturers Chapter 8: Manufacturing cost analysis, Raw materials analysis, Region-wise manufacturing expenses Chapter 9: Industrial Chain, Sourcing Strategy and Downstream Buyers Chapter 10: Marketing Strategy Analysis, Distributors/Traders Chapter 11: Market Effect Factors Analysis Chapter 12: Market Forecast Chapter 13: Conversational AI Research Findings and Conclusion, Appendix, methodology and data source Data type include capacity, production, market share, price, revenue, cost, gross, gross margin, growth rate, consumption, import, export have been determined using secondary sources and verified primary sources. Industry chain, manufacturing process, cost structure, marketing channel are also analyzed in this report. Industry Chain Analysis Raw Material and Suppliers Equipment and Suppliers Manufacturing Process Manufacturing Cost Structure Manufacturing Plants Distribution Analysis Available Customizations We can also provide customized report as per company's specific needs. We can also provide the customized separate regional or country-level reports, for the specific region as per client requirement.
Chapter 1 Industry Overview 1.1 Conversational AI Market Overview 1.1.1 Conversational AI Product Scope 1.1.2 Market Status and Outlook 1.2 Global Conversational AI Market Size and Analysis by Regions (2015-2019) 1.2.1 North America Conversational AI Market Status and Outlook 1.2.2 EU Conversational AI Market Status and Outlook 1.2.3 Japan Conversational AI Market Status and Outlook 1.2.4 China Conversational AI Market Status and Outlook 1.2.5 India Conversational AI Market Status and Outlook 1.2.6 Southeast Asia Conversational AI Market Status and Outlook 1.3 Global Conversational AI Market Segment Based on Components, the market has the following segments:
1.3.1 Introduction
1.3.1.1 Market Estimates And Forecast 2015-2027
1.3.1 Platform
1.3.1.1 Market Estimates And Forecast By Country, 2015-2027
1.3.2 Services
1.3.2.1 Training and Consulting
1.3.2.2 System Integration and Testing
1.3.2.3 Support and Maintenance
1.3.2.4 Market Estimates And Forecast By Country, 2015-2027
1.4 Global Conversational AI Market Segment Based on Type, the market has the following segments:
1.4.1 Introduction
1.4.1.1 Market Estimates And Forecast 2015-2027
1.4.1 IVA
1.4.1.1 Market Estimates And Forecast By Country, 2015-2027
1.4.2 Chatbots
1.4.2.1 Market Estimates And Forecast By Country, 2015-2027
1.5 Global Conversational AI Market Segment Based on Technology, the market has the following segments:
1.5.1 Introduction
1.5.1.1 Market Estimates And Forecast 2015-2027
1.5.1 ML and Deep Learning
1.5.1.1 Market Estimates And Forecast By Country, 2015-2027
1.5.2 NLP
1.5.2.1 Market Estimates And Forecast By Country, 2015-2027
1.5.3 ASR
1.5.3.1 Market Estimates And Forecast By Country, 2015-2027
1.6 Global Conversational AI Market Segment Based on Deployment Mode, the market has the following segments:
1.6.1 Introduction
1.6.1.1 Market Estimates And Forecast 2015-2027
1.6.1 On-premise
1.6.1.1 Market Estimates And Forecast By Country, 2015-2027
1.6.2 Cloud
1.6.2.1 Market Estimates And Forecast By Country, 2015-2027
1.7 Global Conversational AI Market Segment Based on Applications, the market has the following segments:
1.7.1 Introduction
1.7.1.1 Market Estimates And Forecast 2015-2027
1.7.1 Customer Support
1.7.1.1 Market Estimates And Forecast By Country, 2015-2027
1.7.2 Personal Assistant
1.7.2.1 Market Estimates And Forecast By Country, 2015-2027
1.7.3 Branding and Advertisement
1.7.3.1 Market Estimates And Forecast By Country, 2015-2027
1.7.4 Customer Engagement and Retention
1.7.4.1 Market Estimates And Forecast By Country, 2015-2027
1.7.5 Employee Engagement and Onboarding
1.7.5.1 Market Estimates And Forecast By Country, 2015-2027
1.7.6 Data Privacy and Compliance
1.7.6.1 Market Estimates And Forecast By Country, 2015-2027
1.7.7 Others (Campaign Analysis and Data Aggregation)
1.7.7.1 Market Estimates And Forecast By Country, 2015-2027
1.8 Global Conversational AI Market Segment Based on Verticals, the market has the following segments:
1.8.1 Introduction
1.8.1.1 Market Estimates And Forecast 2015-2027
1.8.1 BFSI
1.8.1.1 Market Estimates And Forecast By Country, 2015-2027
1.8.2 Media and Entertainment
1.8.2.1 Market Estimates And Forecast By Country, 2015-2027
1.8.3 Retail and eCommerce
1.8.3.1 Market Estimates And Forecast By Country, 2015-2027
1.8.4 Travel and Hospitality
1.8.4.1 Market Estimates And Forecast By Country, 2015-2027
1.8.5 Telecom
1.8.5.1 Market Estimates And Forecast By Country, 2015-2027
1.8.6 Healthcare and Life Sciences
1.8.6.1 Market Estimates And Forecast By Country, 2015-2027
1.8.7 Others (Government, Manufacturing, Education, and Energy and Utilities)
1.8.7.1 Market Estimates And Forecast By Country, 2015-2027
Chapter 2 Global Conversational AI Competition Analysis by Players 2.1 Global Conversational AI Market Size (Million USD) by Players (2015-2019) 2.2 Competitive Status and Trend 2.2.1 Market Concentration Rate 2.2.2 Product/Service Differences 2.2.3 New Entrants 2.2.4 The Technology Trends in Future Chapter 3 Company (Top Players) Profiles and Key Data 3.1 IBM (US) 3.1.1 Company Profile 3.1.2 Main Business/Business Overview 3.1.3 Products, Services and Solutions 3.1.4 IBM (US), Conversational AI Revenue (Million USD) (2015-2019) 3.1.5 Recent Developments 3.2 Google (US) 3.2.1 Company Profile 3.2.2 Main Business/Business Overview 3.2.3 Products, Services and Solutions 3.2.4 Google (US), Conversational AI Revenue (Million USD) (2015-2019) 3.2.5 Recent Developments 3.3 Microsoft (US) 3.3.1 Company Profile 3.3.2 Main Business/Business Overview 3.3.3 Products, Services and Solutions 3.3.4 Microsoft (US), Conversational AI Revenue (Million USD) (2015-2019) 3.3.5 Recent Developments 3.4 AWS (US) 3.4.1 Company Profile 3.4.2 Main Business/Business Overview 3.4.3 Products, Services and Solutions 3.4.4 AWS (US), Conversational AI Revenue (Million USD) (2015-2019) 3.4.5 Recent Developments 3.5 SAP (US) 3.5.1 Company Profile 3.5.2 Main Business/Business Overview 3.5.3 Products, Services and Solutions 3.5.4 SAP (US), Conversational AI Revenue (Million USD)(2015-2019) 3.5.5 Recent Developments 3.6 Oracle (US) 3.6.1 Company Profile 3.6.2 Main Business/Business Overview 3.6.3 Products, Services and Solutions 3.6.4 Oracle (US), Conversational AI Revenue (Million USD)(2015-2019) 3.6.5 Recent Developments 3.7 Baidu (China) 3.7.1 Company Profile 3.7.2 Main Business/Business Overview 3.7.3 Products, Services and Solutions 3.7.4 Baidu (China), Conversational AI Revenue (Million USD)(2015-2019) 3.7.5 Recent Developments 3.8 Nuance (US) 3.8.1 Company Profile 3.8.2 Main Business/Business Overview 3.8.3 Products, Services and Solutions 3.8.4 Nuance (US), Conversational AI Revenue (Million USD) (2015-2019) 3.8.5 Recent Developments 3.9 Artificial Solutions (Spain) 3.9.1 Company Profile 3.9.2 Main Business/Business Overview 3.9.3 Products, Services and Solutions 3.9.4 Artificial Solutions (Spain), Conversational AI Revenue (Million USD) (2015-2019) 3.9.5 Recent Developments 3.10 Conversica (US) 3.10.1 Company Profile 3.10.2 Main Business/Business Overview 3.10.3 Products, Services and Solutions 3.10.4 Conversica (US), Conversational AI Revenue (Million USD) (2015-2019) 3.10.5 Recent Developments Chapter 4 Global Conversational AI Market Size Type (2015-2019) 4.1 Global Conversational AI Market Size by Type (2015-2019) Chapter 5 Global Conversational AI Market Size Application (2015-2019) 5.1 Global Conversational AI Market Size by Application (2015-2019) 5.2 Potential Application of Conversational AI in Future 5.3 Top Consumer / End Users of Conversational AI Chapter 6 North America Conversational AI Development Status and Outlook 6.1 North America Conversational AI Market Size (2015-2019) 6.2 North America Conversational AI Market Size by Application (2015-2019) Chapter 7 EU Conversational AI Development Status and Outlook 7.1 EU Conversational AI Market Size (2015-2019) 7.2 EU Conversational AI Market Size by Application (2015-2019) Chapter 8 Japan Conversational AI Development Status and Outlook 8.1 Japan Conversational AI Market Size (2015-2019) 8.2 Japan Conversational AI Market Size by Application (2015-2019) Chapter 9 China Conversational AI Development Status and Outlook 9.1 China Conversational AI Market Size and Forecast (2015-2019) 9.2 China Conversational AI Market Size by Application (2015-2019) Chapter 10 India Conversational AI Development Status and Outlook 10.1 India Conversational AI Market Size and Forecast (2015-2019) 10.2 India Conversational AI Market Size by Application (2015-2019) Chapter 11 Southeast Asia Conversational AI Development Status and Outlook 11.1 Southeast Asia Conversational AI Market Size and Forecast (2015-2019) 11.2 Southeast Asia Conversational AI Market Size by Application (2015-2019) Chapter 12 Market Forecast by Regions and Application (2020-2027) 12.1 Global Conversational AI Market Size (Million USD) by Regions (2020-2027) 12.1. North America Conversational AI Revenue and Growth Rate (2020-2027) 12.1.2 EU Conversational AI Revenue and Growth Rate (2020-2027) 12.1.3 China Conversational AI Revenue and Growth Rate (2020-2027) 12.1.4 Japan Conversational AI Revenue and Growth Rate (2020-2027) 12.1.5 Southeast Asia Conversational AI Revenue and Growth Rate (2020-2027) 12.1.6 India Conversational AI Revenue and Growth Rate (2020-2027) 12.2 Global Conversational AI Market Size by Application (2020-2027) Chapter 13 Conversational AI Market Dynamics 13.1 Conversational AI Market Opportunities 13.2 Conversational AI Challenge and Risk 13.2.1 Competition from Opponents 13.2.2 Downside Risks of Economy 13.3 Conversational AI Market Constraints and Threat 13.3.1 Threat from Substitute 13.3.2 Government Policy 13.3.3 Technology Risks 13.4 Conversational AI Market Driving Force 13.4.1 Growing Demand from Emerging Markets 13.4.2 Potential Application Chapter 14 Market Effect Factors Analysis 14.1 Technology Progress/Risk 14.1.1 Substitutes 14.1.2 Technology Progress in Related Industry 14.2 Consumer Needs Trend/Customer Preference 14.3 External Environmental Change 14.3.1 Economic Fluctuations 14.3.2 Other Risk Factors Chapter 15 Research Finding /Conclusion Chapter 16 Methodology and Data Source 16.1 Methodology/Research Approach 16.1.1 Research Programs/Design 16.1.2 Market Size Estimation 16.1.3 Market Breakdown and Data Triangulation 16.2 Data Source 16.2.1 Secondary Sources 16.2.2 Primary Sources 16.3 Disclaimer 16.4 Author List
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