Customer Journey Mapping Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Size, Share & Trends, Drivers, Restraints, Opportunities, Manufacturer, Applications, And Segments

  • AMR-1063046
  • May 2021
  • Telecommunications and Wireless
  • 133 Pages
The global Customer Journey Mapping market research report provides complete study and detail analysis of the market. This study includes forecast analysis of the market which is based on global and regional level, whereas the research reports the provides forecast data from 2020-2028 and historic of 2018 and 2019. All the values are based on revenue USD Million. Moreover, the market research report describes various segments of the Customer Journey Mapping market based on its types, applications and end-use industry. The applications of the market are explained in different industry verticals with reference to major countries across the globe. Along with this, the research report also covers all the major players that are operating in the global Customer Journey Mapping market. These major players of the market are further studied and analyzed based on various parameters, such as annual market revenue, annual sales of the company, marketing strategy, historic growth and shipment volumes. Based on all the company’s insights, the market research analyst also suggests business strategy and marketing plans for improving the market position of existing participants of Customer Journey Mapping market.
 
Report Parameters Details of Parameter
Market Size xx Million
Based Year 2020
Forecast Period Covered 2020 – 2028
Units for value Revenue in USD million and CAGR from 2020 to 2028
Covered Segments Component, Types, Applications, End-Users, and more.
Companies Covered Adobe, BryterCX, CallMiner, IBM, Kitewheel, NICE Ltd., Pointillist, Quadient, Salesforce.com, inc., Verint Systems
Region Covered North America, Europe, Asia Pacific, Latin America, Middle East and Africa

COVID-19 Impact Analysis
The analysis of covid-19 is based on the impact of the current pandemic situation on market scenarios. This includes impact of covid-19 outbreak on overall revenue, market segments as well as regional market. The report also puts light on detailed impact analysis by taking into consideration all the government policies imposed during the pandemic situation, temporary shutdown of manufacturing units, current state of supply chain and distributors, and its future impacts on the growth of overall market. The market study will assist user to understand the global demand and impose strategic business plans to compete with the peers.

Apart from this, the market research report also covers drivers and restraints for the global Customer Journey Mapping market and their impact on the demand and supply during the forecast period. Along with this, the research report also provides Customer Journey Mapping market trends and opportunities that are based on regional and global level. Furthermore, the market research report also provides the major distributors and manufacturers that are operating in all the key region across the world. The researched data provided in the report is widely used by various industry players to strengthen their distribution channel and improve the geographical reach. In addition, the report also covers all the major players of the global Customer Journey Mapping market and its key offerings and solutions. The report also provides recent mergers and acquisitions of these key players.

The data which is provided in the market research report is analyzed and evaluated with the help of various marketing tools, such as SWOT analysis, Poster’s Five Force analysis, PESTEL analysis, value chain analysis, player positioning analysis and market share analysis. Therefore, this analysis tools helps the analyst to evaluate the Customer Journey Mapping market based on various parameters such as capital investments, impact of consumer’s preferences, economies of scale, manufacturing rights and patents, existing distribution channels, switching costs, government regulations and brand loyalty.

Major Key Players for Global Customer Journey Mapping Market:
The Customer Journey Mapping market research report offers the company profile of major key players including progress trends, competitive landscape breakdown, and key in regions development status. Adobe, BryterCX, CallMiner, IBM, Kitewheel, NICE Ltd., Pointillist, Quadient, Salesforce.com, inc., Verint Systems

Customer Journey Mapping Market Segment Analysis:
By Type
User Experience Focused Maps
UX Journey Maps
Marketing Automation / Sales Journeys
Sales Automation Journey Maps
Customer Experience Journey Maps
CX Journey Maps
Others
Application
Large Enterprises
SMEs

Geographic Coverage for Customer Journey Mapping Market:
The market research report on global Customer Journey Mapping market offers complete analysis across various regions across the world. The Customer Journey Mapping market is distributed into various regions such as North America, Europe, Asia Pacific, Latin America and Middle East and Africa. The global leading market share as per the region is evaluated after considering Customer Journey Mapping market revenue, sales, shares, recent developments, innovations and growth rates. This section of regional analysis provides widespread evaluation of the industry from various countries and regions.

North America Customer Journey Mapping Market Value and Forecast
  • US
  • Canada
Europe Customer Journey Mapping Market Value and Forecast
  • UK
  • Germany
  • France
  •  Rest of Europe
Asia Pacific Customer Journey Mapping Market Value and Forecast
  • China
  • Japan
  • India
  • Rest of Asia Pacific
Latin America Customer Journey Mapping Market Value and Forecast
  • Mexico
  • Brazil
  • Rest of Latin America
Middle East and Africa Customer Journey Mapping Market Value and Forecast
  • GCC Countries
  • South Africa
  • Rest of Middle East and Africa


Key highlights of the Customer Journey Mapping market report:
  • The report provides key trends of the global Customer Journey Mapping market
  • The report also covers consumer preferences and current industry growth
  • Key products or solutions offered by the main players in the Customer Journey Mapping industry
  • The report covers all the recent developments of the Customer Journey Mapping market and helps to provide current industry updates
  • The report covers a detailed look over the global Customer Journey Mapping Industry and provides with significant actionable insights
  • The Customer Journey Mapping market estimation from 2020-2028 and historical data for 2018 and 2019
  • The market study also provides data on changing market dynamics, market intelligence, current and future market trends
  • The report also analyses the microeconomic and macroeconomic factors that are affecting the global Customer Journey Mapping market
  • In-depth analysis of the market’s competitive landscape and detailed information about the vendors
  • The report also offers key market drivers, restrains, trends and opportunities with present and future impact on the market
  • Detailed information about the major players or manufacturers of the global Customer Journey Mapping market
  • Comprehensive analysis of the Customer Journey Mapping market segments based on its types, applications and end-use industry
Key Analytical Areas:
The report aims to offer a complete solution to various businesses operating in the Customer Journey Mapping market in making strategic decisions based on credible information and actionable insights. Thereby, the report covers various aspects of your requirements such as industry overview, market dynamics, regional analysis and competitive landscape. The report aims to provide insights to businesses in the Customer Journey Mapping market for numerous purposes such as:

     1. Strategic Decision Making:
With the help of this report, key decision makers can quickly analyze and identify growth opportunities in terms of numerous segments across various geographical regions. Thereby, this report enables organizations to identify and make strategic investments in specific market segments in order to gain maximum return on investment.

      2.  Actionable Insights:
The report offers a deep dive into how companies are leveraging market conditions to make the most in the Customer Journey Mapping market. Thereby, the report offers numerous actionable insights into the best practices and key success factors relevant in the Customer Journey Mapping market. Using the insights included in the report, businesses can make quick decisions to achieve success in business operations.

      3. Competitive Snapshot:
In addition, to detailed information on the companies operating in the Customer Journey Mapping market, the report also includes a competitive snapshot of all the companies covered in the report. Thereby, this offers a visual representation of how all the companies stand comparatively based on their competencies, geographic presence, market hold, years of operations, employee and financial strength, among others.

Manufacturers and Segments

  • Adobe
  • BryterCX
  • CallMiner
  • IBM
  • Kitewheel
  • NICE Ltd.
  • Pointillist
  • Quadient
  • Salesforce.com, inc.
  • Verint Systems
  • User Experience Focused Maps
  • UX Journey Maps
  • Large Enterprises
  • SMEs

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1. Preface
     1.1. Report Scope and Description
     1.2. Research Methodology
          1.2.1. Phase I-Secondary Research
          1.2.2. Phase II-Primary Research
          1.2.3. Phase II-Expert Panel Review
          1.2.4. Assumptions
          1.2.5. Approach Adopted

2. Executive Summarysegment Form
     2.1. Global Customer Journey Mapping Market Snapshot
          2.1.1. Global Customer Journey Mapping Market By Type,2019
               2.1.1.1.User Experience Focused Maps
               2.1.1.2.UX Journey Maps
          2.1.2. Global Customer Journey Mapping Market By Application,2019
               2.1.2.1.Large Enterprises
               2.1.2.2.SMEs
          2.1.3. Global Customer Journey Mapping Market By End-use,2019
          2.1.4. Global Customer Journey Mapping Market By Geography,2019

3. Global Customer Journey Mapping Market Dynamics
     3.1. Market Overview
     3.2. Market Inclination Insights Analysis
     3.3. Drivers
     3.4. Challenges
     3.5. Future Prospects
     3.6. Impact Analysis of Drivers and Challenges During the Forecast Period, (2020-2028)

4. Global Customer Journey Mapping Market Size (US$), By Type, 2018 – 2028 
     4.1. Overview
          4.1.1. Market Share Analysis By Type, 2019 vs.2028
          4.1.2. Attractive Investment Proposition By Type, 2020
     4.2. Global Customer Journey Mapping Market Size (US$), By Type, 2018 – 2028

5. Global Customer Journey Mapping Market Size (US$), By Application, 2018 – 2028 
     5.1. Overview
          5.1.1. Market Share Analysis By Application, 2019 vs.2028
          5.1.2. Attractive Investment Proposition By Application, 2020
     5.2. Global Customer Journey Mapping Market Size (US$), By Application, 2018 – 2028

6. Global Customer Journey Mapping Market Size (US$), By End-use, 2018 – 2028 
     6.1. Overview
          6.1.1. Market Share Analysis By End-use, 2019 vs.2028
          6.1.2. Attractive Investment Proposition By End-use, 2020
     6.2. Global Customer Journey Mapping Market Size (US$), By End-use, 2018 – 2028

7. Global Customer Journey Mapping Market Size (US$), By Geography, 2018 – 2028
     7.1. Overview
          7.1.1. Market Share Analysis by Geography, 2019 vs. 2028
          7.1.2. Attractive Investment Proposition by Geography, 2020
     7.2. North America Customer Journey Mapping Market Analysis, 2018 – 2028 
          7.2.1. North America Customer Journey Mapping Market Size (US$), By Country, 2018 – 2028 
               7.2.1.1. U.S.
               7.2.1.2. Canada
          7.2.2. North America Customer Journey Mapping Market Size (US$), By Type, 2018 – 2028
          7.2.3. North America Customer Journey Mapping Market Size (US$), By Application, 2018 – 2028
          7.2.4. North America Customer Journey Mapping Market Size (US$), By End-use, 2018 – 2028
     7.3. Europe Customer Journey Mapping Market Analysis, 2018 – 2028 
          7.3.1.  Europe Customer Journey Mapping Market Size (US$), By Country, 2018 – 2028 
               7.3.1.1. U.K.
               7.3.1.2. Germany
               7.3.1.3. France
               7.3.1.4. Rest of Europe
          7.3.2. Europe Customer Journey Mapping Market Size (US$), By Type, 2018 – 2028
          7.3.3. Europe Customer Journey Mapping Market Size (US$), By Application, 2018 – 2028
          7.3.4. Europe Customer Journey Mapping Market Size (US$), By End-use, 2018 – 2028
     7.4. Asia Pacific Customer Journey Mapping Market Analysis , 2018 – 2028
          7.4.1.  Asia Pacific Customer Journey Mapping Market Size (US$), By Country, 2018 – 2028 
               7.4.1.1. China
               7.4.1.2. Japan
               7.4.1.3. India
               7.4.1.4. Rest of Asia Pacific
          7.4.2. Asia Pacific Customer Journey Mapping Market Size (US$), By Type, 2018 – 2028
          7.4.3. Asia Pacific Customer Journey Mapping Market Size (US$), By Application, 2018 – 2028
          7.4.4. Asia Pacific Customer Journey Mapping Market Size (US$), By End-use, 2018 – 2028
     7.5. Latin America Customer Journey Mapping Market Analysis, 2018 – 2028 
          7.5.1.  Latin America Customer Journey Mapping Market Size (US$), By Country, 2018 – 2028 
               7.5.1.1. Brazil
               7.5.1.2. Mexico
               7.5.1.3. Rest of Latin America
          7.5.2. Latin America Customer Journey Mapping Market Size (US$), By Type, 2018 – 2028
          7.5.3. Latin America Customer Journey Mapping Market Size (US$), By Application, 2018 – 2028
          7.5.4. Latin America Customer Journey Mapping Market Size (US$), By End-use, 2018 – 2028
     7.6. Middle East & Africa (MEA) Customer Journey Mapping Market Analysis, 2018 – 2028 
          7.6.1.  MEA Customer Journey Mapping Market Size (US$), By Region, 2018 – 2028 
               7.6.1.1. GCC Countries
               7.6.1.2. South Africa
               7.6.1.3. Rest of MEA
          7.6.2. MEA Customer Journey Mapping Market Size (US$), By Type, 2018 – 2028
          7.6.3. MEA Customer Journey Mapping Market Size (US$), By Application, 2018 – 2028
          7.6.4. MEA Customer Journey Mapping Market Size (US$), By End-use, 2018 – 2028

8. Company Profiles
     8.1. Competitive Analysis 
     8.2. Market Positioning of Key Vendors 
     8.3. Key Strategies adopted by the Leading Players
     8.4. Key Customer Journey Mapping Providers
        8.4.1 Adobe
                8.4.1.1 Business Description
                8.4.1.2 Adobe Geographic Operations
                8.4.1.3 Adobe Financial Information
                8.4.1.4 Adobe Product Positions/Portfolio
                8.4.1.5 Adobe Key Developments
        8.4.2 BryterCX
                8.4.2.1 Business Description
                8.4.2.2 BryterCX Geographic Operations
                8.4.2.3 BryterCX Financial Information
                8.4.2.4 BryterCX Product Positions/Portfolio
                8.4.2.5 BryterCX Key Developments
        8.4.3 CallMiner
                8.4.3.1 Business Description
                8.4.3.2 CallMiner Geographic Operations
                8.4.3.3 CallMiner Financial Information
                8.4.3.4 CallMiner Product Positions/Portfolio
                8.4.3.5 CallMiner Key Developments
        8.4.4 IBM
                8.4.4.1 Business Description
                8.4.4.2 IBM Geographic Operations
                8.4.4.3 IBM Financial Information
                8.4.4.4 IBM Product Positions/Portfolio
                8.4.4.5 IBM Key Developments
        8.4.5 Kitewheel
                8.4.5.1 Business Description
                8.4.5.2 Kitewheel Geographic Operations
                8.4.5.3 Kitewheel Financial Information
                8.4.5.4 Kitewheel Product Positions/Portfolio
                8.4.5.5 Kitewheel Key Developments
        8.4.6 NICE Ltd.
                8.4.6.1 Business Description
                8.4.6.2 NICE Ltd. Geographic Operations
                8.4.6.3 NICE Ltd. Financial Information
                8.4.6.4 NICE Ltd. Product Positions/Portfolio
                8.4.6.5 NICE Ltd. Key Developments
        8.4.7 Pointillist
                8.4.7.1 Business Description
                8.4.7.2 Pointillist Geographic Operations
                8.4.7.3 Pointillist Financial Information
                8.4.7.4 Pointillist Product Positions/Portfolio
                8.4.7.5 Pointillist Key Developments
        8.4.8 Quadient
                8.4.8.1 Business Description
                8.4.8.2 Quadient Geographic Operations
                8.4.8.3 Quadient Financial Information
                8.4.8.4 Quadient Product Positions/Portfolio
                8.4.8.5 Quadient Key Developments
        8.4.9 Salesforce.com, inc.
                8.4.9.1 Business Description
                8.4.9.2 Salesforce.com, inc. Geographic Operations
                8.4.9.3 Salesforce.com, inc. Financial Information
                8.4.9.4 Salesforce.com, inc. Product Positions/Portfolio
                8.4.9.5 Salesforce.com, inc. Key Developments
        8.4.10 Verint Systems
                8.4.10.1 Business Description
                8.4.10.2 Verint Systems Geographic Operations
                8.4.10.3 Verint Systems Financial Information
                8.4.10.4 Verint Systems Product Positions/Portfolio
                8.4.10.5 Verint Systems Key Developments

LIST OF TABLES

TABLE 1 Market Snapshot: Global Customer Journey Mapping Market 
TABLE 2 Impact Indicators 
TABLE 3 Impact Analysis of Drivers and Restraints 
TABLE 4 North America Customer Journey Mapping Market Revenue, By Type, 2018 – 2028 (US$ Mn) 
TABLE 5 North America Customer Journey Mapping Market Revenue, By Application, 2018 – 2028 (US$ Mn) 
TABLE 6 North America Customer Journey Mapping Market Revenue, By End-use, 2018 – 2028 (US$ Mn) 
TABLE 7 Europe Customer Journey Mapping Market Revenue, By Type, 2018 – 2028 (US$ Mn) 
TABLE 8 Europe Customer Journey Mapping Market Revenue, By Application, 2018 – 2028 (US$ Mn) 
TABLE 9 Europe Customer Journey Mapping Market Revenue, By End-use, 2018 – 2028 (US$ Mn) 
TABLE 10 Asia Pacific Customer Journey Mapping Market Revenue, By Type, 2018 – 2028 (US$ Mn) 
TABLE 11 Asia Pacific Customer Journey Mapping Market Revenue, By Application, 2018 – 2028 (US$ Mn) 
TABLE 12 Asia Pacific Customer Journey Mapping Market Revenue, By End-use, 2018 – 2028 (US$ Mn) 
TABLE 13 Latin America Customer Journey Mapping Market Revenue, By Type, 2018 – 2028 (US$ Mn) 
TABLE 14 Latin America Customer Journey Mapping Market Revenue, By Application, 2018 – 2028 (US$ Mn) 
TABLE 15 Latin America Customer Journey Mapping Market Revenue, By End-use, 2018 – 2028 (US$ Mn)
TABLE 16 MEA Customer Journey Mapping Market Revenue, By Type, 2018 – 2028 (US$ Mn) 
TABLE 17 MEA Customer Journey Mapping Market Revenue, By Application, 2018 – 2028 (US$ Mn) 
TABLE 18 MEA Customer Journey Mapping Market Revenue, By End-use, 2018 – 2028 (US$ Mn)

LIST OF FIGURES

FIG. 1 Global Customer Journey Mapping: Market Segmentation 
FIG. 2 Global Customer Journey Mapping Market: Research Methodology 
FIG. 3 Top-Down and Bottom-up Approach 
FIG. 4 Global Customer Journey Mapping Market, By Type, 2019 (US$ Mn) 
FIG. 5 Global Customer Journey Mapping Market, By Application, 2019 (US$ Mn) 
FIG. 6 Global Customer Journey Mapping Market, By End-use, 2019 (US$ Mn) 
FIG. 7 Global Customer Journey Mapping Market, By Geography, 2019 (US$ Mn) 
FIG. 8 Global Customer Journey Mapping Market Revenue and Growth, 2018 – 2028, (US$ Mn) (Y-o-Y %)
FIG. 9 Attractive Investment Proposition 
FIG. 10 Market Positioning of Key Customer Journey Mapping Providers, 2019
FIG. 11 Global Customer Journey Mapping Market Revenue Contribution, By Type, 2019 & 2028 (Value %) 
FIG. 12 Global Customer Journey Mapping Market Revenue Contribution, By Application, 2019 & 2028 (Value %) 
FIG. 13 Global Customer Journey Mapping Market Revenue Contribution, By End-use, 2019 & 2028 (Value %) 
FIG. 14 North America Customer Journey Mapping Market Revenue, 2018 – 2028, (US$ Mn) 
FIG. 15 Europe Customer Journey Mapping Market Revenue, 2018 – 2028, (US$ Mn) 
FIG. 16 Asia Pacific Customer Journey Mapping Market Revenue, 2018 – 2028, (US$ Mn) 
FIG. 17 Latin America Customer Journey Mapping Market Revenue, 2018 – 2028, (US$ Mn)
FIG. 18 MEA Customer Journey Mapping Market Revenue, 2018 – 2028, (US$ Mn)

Key Takeaways:

1. Market value and estimate of the Customer Journey Mapping market for the period from 2020 to 2028
2. Compounded annual growth rate (CAGR%) for individual segments in various regional markets for a period from 2020 to 2028
3. Value chain analysis
4. Market share study combined with competitive landscape of major players
5. Profiles of major market players covering overall business operations, geographic occurrence, product portfolio, financial status and news coverage 

List of Tables

TABLE  Market Snapshot: Global Customer Journey Mapping Market
TABLE  Impact Pointers
TABLE  Impact Analysis of Drivers and Restraints
TABLE  North America Customer Journey Mapping Market Value, By Segment1, 2018 – 2028
TABLE  North America Customer Journey Mapping Market Value, By Segment2, 2018 – 2028
TABLE  North America Customer Journey Mapping Market Value, By Country, 2018 – 2028
TABLE  Europe Customer Journey Mapping Market Value, By Segment1, 2018 – 2028
TABLE  Europe Customer Journey Mapping Market Value, By Segment2, 2018 – 2028
TABLE  Europe Customer Journey Mapping Market Value, By Country, 2018 – 2028
TABLE  Asia Pacific Customer Journey Mapping Market Value, By Segment1, 2018 – 2028
TABLE  Asia Pacific Customer Journey Mapping Market Value, By Segment2, 2018 – 2028
TABLE  Asia Pacific Customer Journey Mapping Market Value, By Country, 2018 – 2028
TABLE  Latin America Customer Journey Mapping Market Value, By Segment1, 2018 – 2028
TABLE  Latin America Customer Journey Mapping Market Value, By Segment2, 2018 – 2028
TABLE  Latin America Customer Journey Mapping Market Value, By Country, 2018 – 2028
TABLE  MEA Customer Journey Mapping Market Value, By Segment1, 2018 – 2028
TABLE  MEA Customer Journey Mapping Market Value, By Segment2, 2018 – 2028
TABLE  MEA Customer Journey Mapping Market Value, By Country, 2018 – 2028
TABLE  Adobe: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  BryterCX: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  CallMiner: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  IBM: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  Kitewheel: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  NICE Ltd.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  Pointillist: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  Quadient: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  Salesforce.com, inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
TABLE  Verint Systems: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent News and Announcements)
 

List of Figures

FIG.  Global Customer Journey Mapping Market: Research Methodology
FIG.  Top-Down and Bottom Up Approach
FIG.  Global Customer Journey Mapping Market, By Segment1, 2019 (US$ Mn)
FIG.  Global Customer Journey Mapping Market, By Segment2, 2019 (US$ Mn)
FIG.  Global Customer Journey Mapping Market, By Geography, 2019 (US$ Mn)
FIG.  Global Customer Journey Mapping Market Value and Growth, 2018 – 2028, (US$ Mn) (Y-o-Y %)
FIG.  Attractive Investment Proposition
FIG.  Market Positioning of Key Customer Journey Mapping Providers, 2016
FIG.  Global Customer Journey Mapping Market Value Share, By Segment1, 2019 & 2028 (% Value)
FIG.  Global UX Journey Maps Market Value, 2018 – 2028, (US$ Mn)
FIG.  Global Market Value, 2018 – 2028, (US$ Mn)
FIG.  Global Customer Journey Mapping Market Value Share, By Segment2, 2019 & 2028 (% Value)
FIG.  Global SMEs Market Value, 2018 – 2028, (US$ Mn)
FIG.  Global Market Value, 2018 – 2028, (US$ Mn)
FIG.  U.S. Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Canada Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  UK Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Germany Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  France Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Rest of Europe Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  China Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Japan Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  India Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Rest of Asia Pacific Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Mexico Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Brazil Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Rest of Latin America Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  GCC Countries Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  South Africa Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)
FIG.  Rest of MEA Customer Journey Mapping Market Value, 2018 – 2028, (US$ Mn)