Voice Analytics Market by Component (Solution and Services), Application (Sentiment Analysis, Sales and Marketing Management, and Call Monitoring), Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2024

Abstract
Apex Market Research has published a new report titled ”Global Voice Analytics Market share, forecast data, In-Depth Analysis, and Forecast, 2020-2027”. According to the report, The global Voice Analytics market is estimated to grow from USD 657 billion in 2019 to USD 1597 billion by 2024, at a CAGR of 19.4%. The report offers in-depth insights, revenue details, and other vital information regarding the global Voice Analytics market and the various trends, drivers, restraints, opportunities, and threats in the target market till 2027.

Attractive Opportunities in the Voice Analytics market

The report covers an in depth description, competitive scenario, wide product portfolio of key vendors and business strategy adopted by competitors along with their SWOT analysis, revenue, sales and Porter's Five Forces Analysis.
Global Voice Analytics market report offers in-depth insights, revenue details, and other vital information regarding the global Voice Analytics market, and the various trends, drivers, restraints, opportunities, and threats in the target market till year 2027. Hence, it covers the impact of these drivers and restraints on demand for this market during the forecast period.
It provides historical data along with future forecast as well as detailed analysis of market on a global, regional and country level. Important market data of this market is projected in the form of tables, graphics, and pictures. On a regional basis, the market is categorized into five regions that include North America, Europe, Asia Pacific, Latin America, and Middle & East Africa. It analyzes complete scenario of each and every region along with highest shareholder of Voice Analytics market. The major players operating into Voice Analytics Market include: Verint Systems (US)
NICE  (Israel)
Avaya (US)
ThoughtSpot (US)
Uniphore (India)
Calabrio (US)
Talkdesk (US)
RankMiner (US)
VoiceBase (US)
Beyond Verbal (Israel)
VoiceSense (Israel)
SESTEK (Turkey)
audEERING (Germany)
  Invoca (US)
and Xdroid (Hungary) Scope Of the Report
Report Parameters Details of Parameter
Market Size 2020-2027
Based Year 2019
Forecast Period Covered 2020-2027
Units for value Million (USD)
Covered Segments Component, Application, Deployment Mode, Organization Size, Vertical, and Region
Region Covered North America (the United States, Canada, and Mexico)
Europe (Germany, UK, France, Italy, and Russia, etc.)
Asia-Pacific (China, Japan, ASEAN, India, and Korea)
The Middle East and Africa (UAE, Egypt, South Africa, Saudi Arabia)
South America (Brazil, Chile, Peru, and Argentina)
This research report categorizes the Voice Analytics market to forecast revenues and analyze trends in each of the following submarkets:

Based on the Components, the market has been segmented as follows:

  • Solution
  • Services
    • Managed Services
    • Professional Services
      • Support and Maintenance
      • Consulting Services

Based on Applications, the market has been segmented as follows:

  • Sentiment Analysis
  • Sales and Marketing Management
  • Risk and Fraud Detection
  • Call Monitoring
  • Others (Reporting and Workforce Management)

Based on Deployment Mode, the market has been segmented as follows:

  • On-premises
  • Cloud

Based on Organization Sizes, the voice analytics market has been segmented as follows:

  • SMEs
  • Large Enterprises

Based on Verticals, the market has been segmented as follows:

  • BFSI
  • Retail and eCommerce
  • Healthcare
  • Telecommunication
  • Government and Defense
  • Others
By geography, this market has been segregated into five regions with revenue and growth rate of Voice Analytics from 2020 to 2027,
There are 13 chapters to put on view for Voice Analytics Market:
Chapter 1: Market Overview, Drivers, Restraints and Opportunities, Segmentation overview Chapter 2: Market competition by Manufacturers Chapter 3: Production by Regions Chapter 4: Consumption by Regions Chapter 5: Production, By Types, Revenue and Market share by Types Chapter 6: Consumption, By Applications, Market share (%) and Growth Rate by Applications Chapter 7: Complete profiling and analysis of Manufacturers Chapter 8: Manufacturing cost analysis, Raw materials analysis, Region-wise manufacturing expenses Chapter 9: Industrial Chain, Sourcing Strategy and Downstream Buyers Chapter 10: Marketing Strategy Analysis, Distributors/Traders Chapter 11: Market Effect Factors Analysis Chapter 12: Market Forecast Chapter 13: Voice Analytics Research Findings and Conclusion, Appendix, methodology and data source Data type include capacity, production, market share, price, revenue, cost, gross, gross margin, growth rate, consumption, import, export have been determined using secondary sources and verified primary sources. Industry chain, manufacturing process, cost structure, marketing channel are also analyzed in this report. Industry Chain Analysis Raw Material and Suppliers Equipment and Suppliers Manufacturing Process Manufacturing Cost Structure Manufacturing Plants Distribution Analysis Available Customizations We can also provide customized report as per company's specific needs. We can also provide the customized separate regional or country-level reports, for the specific region as per client requirement.
Chapter 1 Industry Overview 1.1 Voice Analytics Market Overview 1.1.1 Voice Analytics Product Scope 1.1.2 Market Status and Outlook 1.2 Global Voice Analytics Market Size and Analysis by Regions (2015-2019) 1.2.1 North America Voice Analytics Market Status and Outlook 1.2.2 EU Voice Analytics Market Status and Outlook 1.2.3 Japan Voice Analytics Market Status and Outlook 1.2.4 China Voice Analytics Market Status and Outlook 1.2.5 India Voice Analytics Market Status and Outlook 1.2.6 Southeast Asia Voice Analytics Market Status and Outlook 1.3 Global Voice Analytics Market Segment Based on the Components, the market has been segmented as follows:
1.3.1 Introduction
1.3.1.1 Market Estimates And Forecast 2015-2027
1.3.1 Solution
1.3.1.1 Market Estimates And Forecast By Country, 2015-2027
1.3.2 Services
1.3.2.1 Managed Services
1.3.3 Professional Services
1.3.3.1 Support and Maintenance
1.3.3.2 Consulting Services
1.3.3.3 Market Estimates And Forecast By Country, 2015-2027
1.4 Global Voice Analytics Market Segment Based on Applications, the market has been segmented as follows:
1.4.1 Introduction
1.4.1.1 Market Estimates And Forecast 2015-2027
1.4.1 Sentiment Analysis
1.4.1.1 Market Estimates And Forecast By Country, 2015-2027
1.4.2 Sales and Marketing Management
1.4.2.1 Market Estimates And Forecast By Country, 2015-2027
1.4.3 Risk and Fraud Detection
1.4.3.1 Market Estimates And Forecast By Country, 2015-2027
1.4.4 Call Monitoring
1.4.4.1 Market Estimates And Forecast By Country, 2015-2027
1.4.5 Others (Reporting and Workforce Management)
1.4.5.1 Market Estimates And Forecast By Country, 2015-2027
1.5 Global Voice Analytics Market Segment Based on Deployment Mode, the market has been segmented as follows:
1.5.1 Introduction
1.5.1.1 Market Estimates And Forecast 2015-2027
1.5.1 On-premises
1.5.1.1 Market Estimates And Forecast By Country, 2015-2027
1.5.2 Cloud
1.5.2.1 Market Estimates And Forecast By Country, 2015-2027
1.6 Global Voice Analytics Market Segment Based on Organization Sizes, the voice analytics market has been segmented as follows:
1.6.1 Introduction
1.6.1.1 Market Estimates And Forecast 2015-2027
1.6.1 SMEs
1.6.1.1 Market Estimates And Forecast By Country, 2015-2027
1.6.2 Large Enterprises
1.6.2.1 Market Estimates And Forecast By Country, 2015-2027
1.7 Global Voice Analytics Market Segment Based on Verticals, the market has been segmented as follows:
1.7.1 Introduction
1.7.1.1 Market Estimates And Forecast 2015-2027
1.7.1 BFSI
1.7.1.1 Market Estimates And Forecast By Country, 2015-2027
1.7.2 Retail and eCommerce
1.7.2.1 Market Estimates And Forecast By Country, 2015-2027
1.7.3 Healthcare
1.7.3.1 Market Estimates And Forecast By Country, 2015-2027
1.7.4 Telecommunication
1.7.4.1 Market Estimates And Forecast By Country, 2015-2027
1.7.5 Government and Defense
1.7.5.1 Market Estimates And Forecast By Country, 2015-2027
1.7.6 Others
1.7.6.1 Market Estimates And Forecast By Country, 2015-2027
Chapter 2 Global Voice Analytics Competition Analysis by Players 2.1 Global Voice Analytics Market Size (Million USD) by Players (2015-2019) 2.2 Competitive Status and Trend 2.2.1 Market Concentration Rate 2.2.2 Product/Service Differences 2.2.3 New Entrants 2.2.4 The Technology Trends in Future Chapter 3 Company (Top Players) Profiles and Key Data 3.1 Verint Systems (US) 3.1.1 Company Profile 3.1.2 Main Business/Business Overview 3.1.3 Products, Services and Solutions 3.1.4 Verint Systems (US), Voice Analytics Revenue (Million USD) (2015-2019) 3.1.5 Recent Developments 3.2 NICE  (Israel) 3.2.1 Company Profile 3.2.2 Main Business/Business Overview 3.2.3 Products, Services and Solutions 3.2.4 NICE  (Israel), Voice Analytics Revenue (Million USD) (2015-2019) 3.2.5 Recent Developments 3.3 Avaya (US) 3.3.1 Company Profile 3.3.2 Main Business/Business Overview 3.3.3 Products, Services and Solutions 3.3.4 Avaya (US), Voice Analytics Revenue (Million USD) (2015-2019) 3.3.5 Recent Developments 3.4 ThoughtSpot (US) 3.4.1 Company Profile 3.4.2 Main Business/Business Overview 3.4.3 Products, Services and Solutions 3.4.4 ThoughtSpot (US), Voice Analytics Revenue (Million USD) (2015-2019) 3.4.5 Recent Developments 3.5 Uniphore (India) 3.5.1 Company Profile 3.5.2 Main Business/Business Overview 3.5.3 Products, Services and Solutions 3.5.4 Uniphore (India), Voice Analytics Revenue (Million USD)(2015-2019) 3.5.5 Recent Developments 3.6 Calabrio (US) 3.6.1 Company Profile 3.6.2 Main Business/Business Overview 3.6.3 Products, Services and Solutions 3.6.4 Calabrio (US), Voice Analytics Revenue (Million USD)(2015-2019) 3.6.5 Recent Developments 3.7 Talkdesk (US) 3.7.1 Company Profile 3.7.2 Main Business/Business Overview 3.7.3 Products, Services and Solutions 3.7.4 Talkdesk (US), Voice Analytics Revenue (Million USD)(2015-2019) 3.7.5 Recent Developments 3.8 RankMiner (US) 3.8.1 Company Profile 3.8.2 Main Business/Business Overview 3.8.3 Products, Services and Solutions 3.8.4 RankMiner (US), Voice Analytics Revenue (Million USD) (2015-2019) 3.8.5 Recent Developments 3.9 VoiceBase (US) 3.9.1 Company Profile 3.9.2 Main Business/Business Overview 3.9.3 Products, Services and Solutions 3.9.4 VoiceBase (US), Voice Analytics Revenue (Million USD) (2015-2019) 3.9.5 Recent Developments 3.10 Beyond Verbal (Israel) 3.10.1 Company Profile 3.10.2 Main Business/Business Overview 3.10.3 Products, Services and Solutions 3.10.4 Beyond Verbal (Israel), Voice Analytics Revenue (Million USD) (2015-2019) 3.10.5 Recent Developments Chapter 4 Global Voice Analytics Market Size Type (2015-2019) 4.1 Global Voice Analytics Market Size by Type (2015-2019) Chapter 5 Global Voice Analytics Market Size Application (2015-2019) 5.1 Global Voice Analytics Market Size by Application (2015-2019) 5.2 Potential Application of Voice Analytics in Future 5.3 Top Consumer / End Users of Voice Analytics Chapter 6 North America Voice Analytics Development Status and Outlook 6.1 North America Voice Analytics Market Size (2015-2019) 6.2 North America Voice Analytics Market Size by Application (2015-2019) Chapter 7 EU Voice Analytics Development Status and Outlook 7.1 EU Voice Analytics Market Size (2015-2019) 7.2 EU Voice Analytics Market Size by Application (2015-2019) Chapter 8 Japan Voice Analytics Development Status and Outlook 8.1 Japan Voice Analytics Market Size (2015-2019) 8.2 Japan Voice Analytics Market Size by Application (2015-2019) Chapter 9 China Voice Analytics Development Status and Outlook 9.1 China Voice Analytics Market Size and Forecast (2015-2019) 9.2 China Voice Analytics Market Size by Application (2015-2019) Chapter 10 India Voice Analytics Development Status and Outlook 10.1 India Voice Analytics Market Size and Forecast (2015-2019) 10.2 India Voice Analytics Market Size by Application (2015-2019) Chapter 11 Southeast Asia Voice Analytics Development Status and Outlook 11.1 Southeast Asia Voice Analytics Market Size and Forecast (2015-2019) 11.2 Southeast Asia Voice Analytics Market Size by Application (2015-2019) Chapter 12 Market Forecast by Regions and Application (2020-2027) 12.1 Global Voice Analytics Market Size (Million USD) by Regions (2020-2027) 12.1. North America Voice Analytics Revenue and Growth Rate (2020-2027) 12.1.2 EU Voice Analytics Revenue and Growth Rate (2020-2027) 12.1.3 China Voice Analytics Revenue and Growth Rate (2020-2027) 12.1.4 Japan Voice Analytics Revenue and Growth Rate (2020-2027) 12.1.5 Southeast Asia Voice Analytics Revenue and Growth Rate (2020-2027) 12.1.6 India Voice Analytics Revenue and Growth Rate (2020-2027) 12.2 Global Voice Analytics Market Size by Application (2020-2027) Chapter 13 Voice Analytics Market Dynamics 13.1 Voice Analytics Market Opportunities 13.2 Voice Analytics Challenge and Risk 13.2.1 Competition from Opponents 13.2.2 Downside Risks of Economy 13.3 Voice Analytics Market Constraints and Threat 13.3.1 Threat from Substitute 13.3.2 Government Policy 13.3.3 Technology Risks 13.4 Voice Analytics Market Driving Force 13.4.1 Growing Demand from Emerging Markets 13.4.2 Potential Application Chapter 14 Market Effect Factors Analysis 14.1 Technology Progress/Risk 14.1.1 Substitutes 14.1.2 Technology Progress in Related Industry 14.2 Consumer Needs Trend/Customer Preference 14.3 External Environmental Change 14.3.1 Economic Fluctuations 14.3.2 Other Risk Factors Chapter 15 Research Finding /Conclusion Chapter 16 Methodology and Data Source 16.1 Methodology/Research Approach 16.1.1 Research Programs/Design 16.1.2 Market Size Estimation 16.1.3 Market Breakdown and Data Triangulation 16.2 Data Source 16.2.1 Secondary Sources 16.2.2 Primary Sources 16.3 Disclaimer 16.4 Author List
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